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Tankless water heaters

Hot water that doesn't run out, from a unit on the wall instead of a tank on the floor. Most installs are done in a day.

Rinnai tankless water heater installed in a laundry room with copper supply lines
  • BBB A+ rated
  • TSBC licensed · LIC-00001075
  • Up to 12-year transferable labour warranty
  • Rated 5.0 on Google
  • Estimates in English, Cantonese, Mandarin

Is tankless right for your home?

  • You run out of hot waterA tankless unit heats water as it flows, so back-to-back showers don't empty it.
  • You want the floor space backIt mounts on the wall, freeing the space your tank takes up.
  • Your tank is ageing and you have time to planA switch from a tank can involve gas line and venting changes, which are easier to plan than to rush.

Tank failed today? A like-for-like tank replacement is usually the faster way back to hot water.

How a tankless water heater works

A tankless water heater has no stored water. When you open a hot tap, water flows through a heat exchanger and a gas burner heats it on the way through. When you close the tap, it stops, so there's no tank of water losing heat between uses. We install Rinnai tankless water heaters.

Because it heats on demand, a tankless unit burns more gas at once than a tank does. Your gas line has to be large enough to supply it, and the venting runs differently from a tank's. We check both at the estimate.

Starting price

Starting-at price, plus GST.

Hot water

  • Tankless Water Heater$5,400

Standard electrical connection included. Electrical service upgrades (if required for your home) are quoted separately. Your final price is confirmed in writing before any work starts. All starting-at prices are plus GST.

Payment plans are available through FinanceIt, with the options covered during your free quote.

We take a 50% deposit to book your install. On CleanBC rebate jobs and strata jobs, we start with a $1,000 deposit, then collect the rest of the 50% deposit once everything is approved. Your deposit is fully refundable until one week before your install date, as long as no work has been done.

What every tankless install includes

One written price, agreed before we start, covers:

  • A new Rinnai tankless water heater, mounted on the wall
  • Sizing to your household's hot water use
  • Permits and inspections
  • Venting and installation materials
  • Standard gas, water and electrical connection
  • A follow-up after the install: a phone check-in, or a return visit for a larger or more complex system
  • A 6-year labour warranty, extendable to 12 years in total
  • Gas line or venting changes, if a switch from a tank needs them, are quoted separately.

Install day

Most tankless installs are done in one day.

  1. Old tank out

    We shut off gas and water, drain the old tank and disconnect it.

  2. Mount and connect

    We mount the tankless unit on the wall, run the venting, and connect gas, water and power.

  3. Start-up and checks

    We fire it up, check the hot water at your taps and make sure it's venting properly.

  4. Follow-up

    We check in by phone after the install, or come back in person for a larger or more complex system.

Up to 12 years of labour coverage

6 years standard, with optional coverage up to 12 years.

It transfers when you sell

Labour warranties transfer to the new owner if you sell your home. The coverage adds value to the property rather than being lost.

Annual maintenance by Jolly Heating & Cooling is required to keep any labour warranty valid, whatever its term.

What our customers say

Rated 5.0 on Google

  • Rated 5 out of 5

    Fantastic experience and HIGHLY recommend. We also had a slight crack in a glass on gas heater which we discovered was releasing carbon monoxide and thanks to the technician he took care of it.

    Read moreShow less

    Extremely grateful didn't realize that we were asphyxiating ourselves again highly highly recommend this company

    Annemarie ClarkHot water tank replaced with a tankless water heater

Questions we get asked

Will a tankless water heater ever run out of hot water?

Not the way a tank does, because it heats water as it flows. What it has is a limit on flow: open enough hot taps at once and each one gets less hot. We size the unit to how your household uses hot water so that doesn't happen in normal use.

Can I switch from a tank to tankless?

Usually, yes. We check the gas line size, the venting route and where the unit will mount. If your tank has failed and you need hot water today, a like-for-like tank is usually quicker. Tankless is easier as a planned switch.

Is there a rebate for a tankless water heater?

No. In BC, the CleanBC water heater rebate is for heat pump water heaters, not gas units like tankless. A heat pump water heater is the one water heater we install that qualifies, and it's covered on our hot water tanks page.

Rebate amounts are subject to eligibility and program funding. We'll confirm what you qualify for during your free estimate.

Does a tankless water heater need maintenance?

Yes. Minerals in the water build up inside the heat exchanger over time, so it needs descaling. We can descale it at the annual tune-up, which is also what keeps your labour warranty valid.

Do you service tankless water heaters you didn't install?

Yes. We service and repair tankless water heaters whether or not we installed them. Our repairs and tune-ups page has the rates.

Book a free tankless estimate

We'll check your gas line, venting and where the unit can go, and give you a written price.