Heating and cooling for New Westminster homes
In New Westminster, your power comes from the City, not BC Hydro. That changes a few steps when you add a heat pump.
The City’s own electric utility
The City of New Westminster has owned and operated its own electrical utility since 1891, and it serves the whole city. Your power bill comes from the City, not BC Hydro.
That matters when you’re adding a heat pump. Our free panel check normally works from the hourly usage data a homeowner exports from their BC Hydro account. In New Westminster that data lives with the City’s utility instead, so the path to it is different. Tell us you’re in New West when you book and we’ll sort out the details with you.
A colder design temperature
The design temperature is the cold a heating system is sized to keep up with. The BC Building Code’s climate table lists -8°C for New Westminster, a degree colder than Vancouver and Richmond. We size to the load for your house, starting from New Westminster’s number.
What we install and service in New Westminster
Rebates for homes in this area
Which programs apply depends on your home, how it's heated now and who supplies your electricity. We check what fits at your free estimate.
What our customers say
Rated 5 out of 5
I recently had a new heat pump installed by Jolly, and the entire experience was truly exceptional from start to finish. Every person I interacted with gave me confidence that I’d made the right choice.
From the very beginning, Thomas, the sales rep, stood out.
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While other companies left me feeling either overcharged or unsure about their expertise, my conversations with Thomas were clear, respectful, and genuinely helpful. He made me feel valued as a customer, and that made a huge difference in my decision.
Jason, who coordinated the project, kept everything running smoothly behind the scenes. Scheduling, communication, permits, calculations, and follow-through were all seamless.
Wilson, the project manager, went above and beyond. He provided a thorough walkthrough of the entire system, showed me how to use all of the features, and made sure every detail met my expectations before wrapping up. His professionalism and patience were outstanding.
The quality of the work speaks for itself, everything was done to the highest standard. I couldn’t be happier with the final product, and I’m grateful to the whole Jolly team for making the process so easy and stress-free.
Highly recommended
Rated 5 out of 5
We recently hired Jolly Heating & Cooling to install a new heat pump system, replacing our gas furnace. After collecting quotes from four different companies, we confidently chose Jolly Heating & Cooling based on their exceptional transparency and professionalism.
Our initial experience with Thomas set the standard: he was honest, professional, and delivered completely transparent pricing, which we truly appreciated.
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The outstanding service continued throughout the entire process; Jason was professional and efficient, quickly answering all our follow-up questions.
What truly impressed us and provided immense peace of mind was the final stage: Wilson, the project manager, personally attended the post-installation walk-through. He ensured we understood exactly how to operate the new system. This level of dedication is rare.
I will enthusiastically and without reservation recommend Jolly Heating and Cooling to anyone in need of quality HVAC installation and service!
Rated 5 out of 5
We recently had our A/C installed by Jolly Heating and Cooling, and I couldn’t be happier with the experience. Since our house is over 30 years old, the installation was definitely a challenge, but their team handled everything perfectly and professionally.
They not only completed the installation smoothly, but also took the time to explain and answer any questions we had along the way.
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Whenever an issue came up, they responded quickly and solved it without delay.
Special thanks to Jason, Thomas, and Wilson for their hard work and dedication — you truly made the whole process stress-free for us.
Now we’re so happy to be able to enjoy a cool and comfortable summer with our new A/C! Highly recommend Jolly Heating and Cooling to anyone looking for a reliable and professional team!
Questions from New Westminster homeowners
Does BC Hydro supply my electricity in New Westminster?
No. The City of New Westminster has run its own electric utility since 1891. That matters for the usage data we use in a panel check.
What design temperature do you size for in New Westminster?
The BC Building Code's climate table lists -8°C for New Westminster, a degree colder than Vancouver. We size to the load for your house from that starting point.
Book a free estimate in New Westminster
We come to your home, look at what you have, and give you a written quote with options. No pressure to decide on the spot.